beautypg.com

Printer does not print, Pprriinntteerr d dooeess n noott pprriinntt – Xerox VersaLink C405/DN All-in-One Color Laser Printer User Manual

Page 197

background image

Probable Causes

Solutions

The printer is connected to a power strip shared with
other high-power devices.

Plug the printer directly into the outlet or into a
power strip that is not shared with other devices.

The

Auto Power Off

feature is enabled to save

power.

Increase the

Auto Power Off

timer setting or disable

the

Auto Power Off

feature. For more information,

refer to the

System Administrator Guide

at

www.

xerox.com/office/VLC405docs

.

PPrriinntteerr D

Dooeess N

Noott PPrriinntt

Probable Causes

Solutions

The printer is in Power Saver mode.

On the control panel, press the

Power/Wake

button.

The printer has an error.

If the Status LED is blinking amber, follow the
instructions on the control panel to clear the error. If
the error persists, contact your Xerox representative.

The printer is out of paper.

Load paper into the tray.

The incorrect paper is loaded for the print job.

Load the correct paper in the appropriate tray. At the
printer control panel, specify the correct paper size,
type and color.

The paper settings for the print job do not match any
paper loaded in the paper trays at the printer.

From the print driver, select a paper tray containing
the correct paper.

A toner cartridge is empty.

Replace the empty toner cartridge.

No control panel indicators are lighted.

Power off the printer, confirm that the power cord is
plugged in correctly to the printer and the outlet,
then power on the printer. If the error persists,
contact your Xerox representative.

The printer is busy.

• If the Status LED is flashing blue, a previous print

job could be the problem.
1 In the print driver, use the Printer Properties to

delete all print jobs in the print queue.

2 At the control panel, touch

Jobs

, then delete

all pending print jobs.

• Load the paper in the tray.
• If the Status LED does not flash once after you

send a print job, check the connection between
the printer and the computer. Power off the
printer, then power on the printer.

Xerox

®

VersaLink

®

C405 Color Multifunction Printer

User Guide

197

Troubleshooting