SMA SUNNY HOME MANAGER User Manual
Page 127
SMA Solar Technology AG
15 Troubleshooting
User Manual
HoMan_Portal-BA-en-17
127
Message in the system
logbook:
EM gateway has
incompatible firmware:
SEMP, name:
or
EM gateway has
incompatible firmware:
Miele@home, name:
The supported firmware version is not installed on the gateway or
on the Sunny Home Manager.
Corrective measures:
• Update the gateway to the supported firmware version
(see manual of the gateway).
• Update to firmware version 1.10 or higher for the
Sunny Home Manager. Ensure that the automatic software
update of the Sunny Home Manager is activated
(see Section 8.8, page 57).
Message in the system
logbook:
EM device has incompatible
firmware: SEMP, name:
or
EM device has incompatible
firmware: Miele@home,
name:
The supported firmware version is not installed on the device or on
the Sunny Home Manager.
Corrective measures:
• Update the supported firmware version for the device
(see manual of the device).
• Update to firmware version 1.10 or higher for the
Sunny Home Manager. Ensure that the automatic software
update of the Sunny Home Manager is activated
(see Section 8.8, page 57).
Problem
Cause and corrective measures