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Grass Valley K2 Media Client Service Manual v.3.3 User Manual

Page 54

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54

K2 Media Client Service Manual

June 25, 2009

Chapter 3 Service Procedures

For K2 Media Clients with the SCSI controller adapter (LSI board), always use the
Storage Utility to physically identify the failed drive. Accidently removing the wrong
drive can destroy data. To identify a drive, in Storage Utility right-click the drive and
select

Identify

. This causes the disk lights to flash. Refer to the K2 Media Client

System Guide for Storage Utility procedures.

For K2 Media Clients without the SCSI controller adapter (LSI board), always open
the Adaptec Storage Manager to identify the failed drive. Accidently removing the
wrong drive can destroy data.

Before removing the disk module, you should use Storage Utility to disable the disk.

Refer to

“RAID disk removal” on page 119

for the mechanical procedure for

removing and inserting a drive.

On inserting a RAID 1 replacement drive, if disk access (record/play operations) is
underway, the RAID controller automatically starts rebuilding the drive. You can
verify rebuild status by looking at the drive LED or by looking at the Service LED.
Refer to

“Front panel indicators” on page 39

. If there is no media access currently

underway, you can use Storage Utility to force-start the rebuild process.

You can also check disk status in the Storage Utility by selecting the disk module icon
in the device tree. Status is reported in the right-hand pane. On completion, the disk
drive status changes from Rebuilding to Online. You may need to refresh the Storage
Utility display. You can also open the Progress dialog box, by clicking

View | Progress

Report

.

Using the Adaptec Storage Manager to identify a
failed drive

This procedure applies to K2 Media Clients without the SCSI controller adapter (LSI
board). These K2 Media Clients can be identified by the absence of the SCSI
controller adapter in slot six of the rear panel.

1. From the Windows desktop, click

Start | All Programs | Adaptec Storage Manager |

Adaptec Storage Manager

.

The Adaptec Storage Manager opens.

2. In the tree-view, expand the top node and select the node named for the local K2

Media Client.

The Log in dialog box opens.

3. Log in with the local K2 Media Client’s administrator username and password. By

default this is as follows:

• Administrator

• adminK2

4. If a New hardware detected message box appears, click

Register Later

.

5. In the list-view area of the Adaptec Storage Manager window, click the button that

displays the following text:

Controller 1

RAID controller