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K2 media client system startup – Grass Valley K2 Media Client Service Manual v.3.3 User Manual

Page 102

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102

K2 Media Client Service Manual

June 25, 2009

Chapter 4 Troubleshooting problems

K2 Media Client system startup

After the Windows operating system startup processes complete, you must log in to
AppCenter to trigger K2 Media Client system startup processes to begin. The K2
Media Client determines that system health is adequate by checking critical
subsystems. Critical subsystems are those upon which the K2 Media Client depends
for core functionality. Critical subsystem checks are displayed in the System Startup
message box.

When all critical subsystem checks are successful, AppCenter workstation opens. If
one of the system checks fails, a message appears and AppCenter does not open, so
the K2 Media Client is unable to accomplish media operations. Refer to

“Critical

system startup messages” on page 48

for a list of the messages that can appear.

To correct problems revealed at system startup, use the indicated troubleshooting
information from the following sections.