Grass Valley K2 Media Client Service Manual v.3.3 - Manual (Page 106)

106 K2 Media Client Service Manual June 25, 2009
Chapter 4 Troubleshooting problems
Audio problems
For the corrective actions in this section, refer to the K2 Media Client User Guide for
detailed instructions.
Problem Possible Causes Corrective Actions
No audio Wrong audio input selected Select the correct audio input.
No embedded audio Wrong embedded audio input
group selected.
Wrong embedded audio output
group selected.
Ensure the correct embedded
audio input group is selected.
Ensure the correct embedded
audio output group is selected.
Playback audio output is
distorted. Audio input signal clipping
caused by excessive audio input
level. Check for input audio clipping.
Adjust the audio input trim.
Adjust the Player audio level.
Reduce the source audio input
level.
Audio level is too low. Audio level needs to be adjusted. Adjust the Player or Recorder
audio level. Increase the source
audio input level.
The audio level is not correct
only when playing a particular
clip. The clip’s audio level is out of
adjustment. Load the clip in Player and adjust
its playback audio level.
Audio level meters do not
display the correct reference
level used in my system. Incorrect audio reference level Select the correct audio
reference level.
Audio meters do not appear in
the AppCenter Monitor Pane. The Monitor Pane configured to
not display audio meters. Configure the Channel
Monitoring setting to display
audio meters.