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Troubleshooting, Power supply failure, Configuration terminal problems – H3C Technologies H3C WX3000E Series Wireless Switches User Manual

Page 36: No terminal display, Garbled terminal display, Software loading failure

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Troubleshooting

Power supply failure

You can look at the RPS LED and PWR LED of the switch to identify a power system failure.

The RPS LED is off if DC power input is abnormal or there is no DC input.

The RPS LED is steady yellow or the PWR LED is off if AC power input is abnormal or there is no AC
power input.

Verify the following items:

The switch power cord is properly connected;

The power input to the switch meets the requirements.

Configuration terminal problems

If the configuration environment setup is correct, the configuration terminal displays booting information

when the switch is powered on. If the setup is incorrect, the configuration terminal displays nothing or

garbled text.

No terminal display

If the configuration terminal displays nothing when the switch is powered on, verify the following items:

The power supply is supplying power to the switch.

The console cable is properly connected.

The console cable has no problem and the terminal settings are correct.

Garbled terminal display

If terminal display is garbled, verify that the following settings are configured for the terminal, for

example, HyperTerminal:

Baud rate—9,600

Data bits—8

Parity—none

Stop bits—1

Flow control—none

Emulation—VT100

Software loading failure

If software loading fails, the system runs the old version of the software. In this case, check if the physical

ports are properly connected.

If the ports are not properly connected, reconnect them correctly and restart the loading process.

This manual is related to the following products: