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Managing a modem, Troubleshooting, Symptom – H3C Technologies H3C SR8800 User Manual

Page 77: Solution

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Managing a modem

This chapter describes how to manage and control the modem connected to the router.

Managing a modem

To manage a modem:

Step Command

Remarks

1.

Enter system view.

system-view

N/A

2.

Enter user interface view.

user-interface { first-num1
[ last-num1 ] | aux first-num2
[ last-num2 ] }

N/A

3.

Enable modem
call-in/call-out.

modem { both | call-in | call-out }

Modem call-in and call-out are
denied by default.

4.

Set the maximum interval

allowed between picking up
the handset and dialing when

a user tries to establish a

connection.

modem timer answer time

Optional.
60 seconds by default.

5.

Set the modem to work in

auto-answer mode.

modem auto-answer

Optional.
If the modem answer mode
configured is not consistent with

the actual answer mode of the

modem, the modem may operate
improperly. Do not perform the

operation unless absolutely

needed.
Non-auto answer mode by default.

6.

Return to system view.

quit

N/A

7.

Enable modem callback.

service modem-callback

Optional.
Disabled by default.

Troubleshooting

Symptom

Modem is in abnormal status (for example, the dial tone or busy tone keeps humming).

Solution

Use the shutdown command and undo shutdown command on the router physical interface

connected to the modem to check whether the modem has been restored to normal status.

If the modem is still in abnormal status, you can re-power the modem.