Amped Wireless TAP-EX2 - High Power Touch Screen AC750 Wi-Fi Range Extender - Manual (Page 105)

TAP-EX2 USER’S GUIDE
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I have a dual-band router and I cannot extend it.
a. The Range Extender will repeat the 2.4GHz signal and the 5GHz signal from your router simultaneously.
Both wireless networks must have a signal strength of 70% or greater with the Range Extender for a
reliable connection. Make sure that your dual band router is close enough to the Range Extender to
receive a strong signal.
b. Check to make sure that you have the correct security key for both the 2.4GHz and 5GHz network of
your dual band router. These keys may sometimes be different from each other.
c. Check that the antenna is connected securely to the antenna connector.
d. Ensure that your dual band router does not have any security features enabled, such as MAC address
filtering. If it does, disable it and try again.
I cannot find any Wi-Fi networks (Home Networks) to extend.
a. The Range Extender may be out of range. Move the Range Extender closer towards the Wi-Fi router
and try the Setup Wizard again from the Touch Screen Menu.
b. The antenna on your Range Extender may be loose. Tighten the antenna connection and try again.
c. Check that the antenna is connected securely to the antenna connector.
d. The wireless Home Network may not be a compatible wireless network (802.11a/b/g/n/ac).