Metric Halo 2882 operating guide - Manual (Page 91)

Mobile I/O User’s Guide
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4. If the “Mobile IO™ ASIO” file is not installed in the appropriate
folder for each of your hosts, the corresponding host will not show
the Mobile I/O as an available ASIO driver. Most ASIO hosts use a
folder called “ASIO Drivers” located in the same folder as the host
application. If your specific host does not use this convention, you
will have to check the documentation that accompanied your host
or contact the manufacturer of the host for assistance.
• Note that you need to install a copy of the “Mobile IO™ ASIO” file in the
appropriate folder for each host you will use on your computer. In gen-
eral, ASIO Drivers are not shared between hosts.
If the software is installed properly, check the next possibility.
T HE F IRE W IRE BUS DID NOT RESET CORRECTLY
When a device is plugged into the FireWire bus, a FireWire bus reset occurs
automatically. The bus reset interrupts bus activity and reconfigures the bus
so that all devices on the bus become aware of all the other devices on the
bus. Sometimes the reset does not complete successfully, and the bus
becomes partially hung. In this case, the “FireWire” indicator on the front
panel of the Mobile I/O will not be illuminated. When the “FireWire” indi-
cator on the front panel is not illuminated, the Mobile I/O cannot transport
audio over the FireWire bus.
Generally, this condition can be fixed by disconnecting the Mobile I/O from
the bus and reconnecting it.
If the disconnect/reconnect cycle does not fix the problem, another device
on the bus may be interfering with the proper operation of the bus. If you
have other devices on the bus, try disconnecting them from the bus and only
using the Mobile I/O.
If removing other devices from the bus solves the problem, it is likely that
there is a problem with either one of the devices you removed or with one of
the cables connecting the devices. You’ll need to isolate the problem com-
ponent.
If removing the other devices from the bus does not fix the problem, check
the next possibility.