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Troubleshooting communications – Gasboy CFN Series NBS User Manual

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MDE-4390F Gasboy CFN Series NBS (GL3) Credit and Debit Card Network V 1.3.0.0 · November 2008

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Troubleshooting Communications

Using NBS

Troubleshooting Communications

If the site is having problems with host communications, the debug program may be used to
log the communication sessions. The debug program has several levels of logging available.
The command is:

DEBUG x y
Where x is the output director and y is the level of information to be logged. Typing
DEBUG without any parameters will cause the program to display information about
itself, the output, and the information level.

Output director:

0 = None (no logging)
1 = Output to screen
2 = Output to router.log file.
3 = Output to both the screen and the router.log file

For logging site problems, the output director must be set to 2 or 3.
Information Level:

0 = None (no logging)
1 = Most verbose messaging. This is not necessary for most conditions.
2 = Preferred setting for communications (modem) problems.
3 = Preferred setting for most other site problems.
4 = Only pertinent information is logged.
5 = Only critical information is logged. This may not be verbose enough to debug site
problems.

For debugging host communications, the command should look like the following:

DEBUG 2 2

Before starting the logging process, ensure that the router.log file is clear of any obsolete
information. This can be done by typing DEL P:ROUTER.LOG.

After the capture is complete, the debug can be turned off by typing DEBUG 0 0.

Contact Gasboy Technical Service for assistance, or you may print the file to the log printer
using the command:

TYPE;>LOG P:ROUTER.LOG

108

Tax 1

950

109

Tax 2

951

110

Tax 3

952

111

Tax 4

953

112

Tax 5

954

Gasboy Ref.

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