Gasboy CFN Series NBS - Manual (Page 33)

MDE-4390F Gasboy CFN Series NBS (GL3) Credit and Debit Card Network V 1.3.0.0 · November 2008 Page 29
Gift Card and Loyalty Enrollment Using NBS
Gift Card and Loyalty Enrollment
Action items must be properly cross-referenced to the correct codes for Gift Card
and Loyalty Enrollment functions to work correctly. No card actions must be
combined with any sales; they must be separate and independent actions. Any
declined actions must be voided.
CAUTION
Gift Card
Action items such as Activate, Recharge, and Balance request require a value to be entered at
the terminal. Creating a sale for a Prepaid card or Recharging the card is a separate and
independent action from the actual Activation or Recharge process. To activate or recharge a
card is just like making a credit card post-pay sale. Depending upon the setup, a key or product
selection, the desired action is selected and the value is entered:
• Press CREDIT and swipe the gift card. Activation amount is listed on the card. If not, the
card can be activated for any amount from $5.00 to $750.00. A recharge can be for any
amount up to $750.00 on any card, no matter what was listed as the activation value. To
obtain a balance request, an amount must be entered. Entering any amount, typically 1
cent, will not be used for charges against the card or the merchant; it is for system
compatibility only.
• Gift cards always obtain their Fill pre-auth value from the Card Parameter Table (NBS -
C). An approved island pre-authorization request can be for a lesser amount when it will
zero out the card balance. However, if the limit is set too low, the patron may not receive
the fill amount expected. The host system will never approve a gift card for more than the
request amount. It is recommended to set the Card Parameter at or above the current
PS2000 authorization level.
Loyalty Enrollment
Enrollment of a card cannot be combined with a sale. It is a separate and an independent
action. This action is accomplished by selecting the Enrollment key or product, depending on
the configuration, entering any amount, typically 1 cent, pressing CREDIT, and swiping the
card. The amount entered will not be used for any charges against the card or the merchant; it
is for system compatibility only. If a reply message states Already Enrolled, then the action
must be voided.
Receipts
The action receipts will display the product action with a void for the price. Gift Cards will
have the card balance printed below the total. Successful loyalty enrollments will print Loyalty
Enrolled after the total.