Gasboy CFN Series NBS - Manual (Page 43)

MDE-4390F Gasboy CFN Series NBS (GL3) Credit and Debit Card Network V 1.3.0.0 · November 2008 Page 39
NBS Error Codes Using NBS
NBS Error Codes
Tabulated below is a list of error codes for reference. Contact NBS about any error codes that
do not appear in this list. Errors are printed on the log in the format yy “error message”. The
source error number yy is listed below.
Code
(yy) Description Action
00 Approved Request has been approved.
01 Settle Out-of-balance Out of balance condition was detected.
07 NFS on Card The purchase request exceeded the amount allowed on the
card account.
08 Loyalty Already Enrolled The given card is already enrolled in the loyalty program.
09 No Target for Cancel A previous request cannot be found to match the cancel
transaction.
10 Call service center for
authorization Call and get a Voice Authorization from the call center.
11 Declined, pickup customer’s card Pick-up customer’s card, this is to the discretion of each
merchant and their policies.
12 Declined Card has been declined; reasons may vary.
13 Card is expired Expiration date on the card has been exceeded by today’s
date.
14 Card not accepted by merchant Card type or account number is not accepted by the host
system for this merchant
15 Invalid card type Card account number is not recognized by the host system.
16 Bank card type not accepted The card is not supported by the host system
17 Max Bal Exceeded Sale will not be processed on the given card due to the sale
exceeding the limits of the account.
19 PIN Block Error The PIN information provided by encryption cannot be
deciphered.
20 Card failed Velocity Check Card has been used too frequently within a given time limit.
30 Host Unavailable Authorizer cannot be contacted, card will not be accepted.
31 Time out error Host authorization process failed to receive a response from
the authorizer within the time limits.
32 Incomplete authorization error Authorization process cannot be completed by the host
system.
33 System unavailable, try again
later Card approved cannot be contacted, card will not be accepted.
40 Dollar amount error The dollar amount exceeds allowable limits.
41 Invalid PIN PIN number does not match the PIN # on file; transaction is
denied.
42 Exceeded product limit The dollar amount for the product purchase has been
exceeded.
43 Product no allowed Host will not allow the sale of this product for the given card
used.
44 Odometer must be entered Odometer was absent or defaulted to zero. A number greater
than zero must be entered.
45 Invalid Vehicle Number Vehicle number did not match the vehicle number on file,
transaction denied.
46 Invalid fuel product code Fuel product selected for purchase is not allowed for the type
of card being used.