Gasboy CFN Series NBS - Manual (Page 42)

Using NBS Required Cron(s)
Page 38 MDE-4390F Gasboy CFN Series NBS (GL3) Credit and Debit Card Network V 1.3.0.0 · November 2008
Automatic Voids
These automatically generated transactions will be displayed on the log with the authorization
number “Cancel”. This entry notes that a communication failure occurred during a sales
authorization and to prevent double-charging the customer, the first authorization attempt was
“reversed.”
Error Messages
Infrequently, NBS may initially authorize the use of a card, but when the transaction is
completed, reject the completion of that transaction. In this unlikely event, you will see this
message:
Network Halted
You must reboot the network software.
NBS: Settlement failed, disk full
Settlement was attempted and the disk drive had no room on it to create the settlement files.
Check the site controller directory on the SC3 PC and make room by deleting files that are no
longer needed.
Settlement, OUT OF BALANCE, site sent xx.xx
The site controller requested a batch balance of xx.xx and the NBS host responded with out of
balance.
NBS: Settlement failed, hang-up
The connection to NBS was lost during settlement. You must attempt it again.
NBS: Invalid Batch requested
An incorrect batch value was entered, the legal range is 0-9999.
Completion invoice # not found
If this occurs repeatedly, remove the transaction from the batch using NBS -D #, where # is the
site transaction number. Report this Invoice number to NBS if the batch does not settle.