Fluke Biomedical TNT 12000 User Manual
Page 130

TNT 12000
Users Manual
G-2
Table G-1. Troubleshooting (cont.)
Problem Cause
Corrections
The detector is out of the
connectivity range.
Move the detector within range
when there is wireless
communication.
TNT 12000D display is not
communicating with detector
The USB cable is not connected
properly.
Move the detector within range
when there is wireless
communication.
The ZigBee dongle is not
connected properly.
Connect the ZigBee dongle
properly.
The detector is out of the
connectivity range.
Move the detector within range
when there is wireless
communication.
Detector is not communicating
with the computer (Excel Add-In).
The USB cable is not connected
properly.
Connect the USB cable properly.
Cursor movement is continuous or
uncontrolled on the display.
One of the keys on the display is
stuck in the engaged position.
Check each button to see if any
key is stuck in the engaged
position and needs to be lifted up.
If the key’s function cannot be
restored, the display needs repair.
Contact the Fluke Biomedical
Service Center.
The detector or the display is not
responding.
Press
the
Reset key on the
underside of the unit.
If the problem persists, contact
the Fluke Biomedical Service
Center.
Table G-2. Troubleshooting the DoseMate
Problem Cause
Corrections
“Temperature/Pressure Sensor
Error” message is displayed
Faulty temperature/pressure
sensor
Use manual entry of temperature
and pressure by selecting User
Set Temperature and User Ser
Pressure from the ModeSetup
screen (Refer section “Air Density
Correction: External
Temperature/Pressure Mode”)
The DoseMate should be returned
to Fluke Biomedical for repair at
earliest convenience.