Technical support, Placing a support call, Corporate headquarters contacts – Dot Hill Systems II 200 FC User Manual
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Preface xix
Technical Support
For late-breaking Release Notes and all manuals for this product, go to the SANnet II
SCSI array section, or the SANnet II 200 FC array section, depending on which array
you have, at:
The following information may be required when contacting Technical Support: Dot
Hill serial number and part number of hardware; version of Dot Hill supplied software;
host computer platform and operating system version; description of the problem and
any related error messages.
Supply the following information to facilitate our tracking system and improve our
response time: customer name, company name; state and country; telephone number
with area code; Internet mail address; maintenance contract number, if applicable.
Placing a Support Call
After obtaining the above information, a support call may be placed by Internet mail,
fax, or telephone.
Phone: 1-877-DOT7X24 (877-368-7924)
URL:
Corporate Headquarters Contacts
United States (California) Corporate Headquarters
Tel: 1-760-931-5500 or 1-800-872-2783
Fax: 1-760-931-5527
E-mail: [email protected]
Netherlands: European Headquarters
Dot Hill Systems Corp., B.V. (Netherlands)
Tel: 31 (0) 53 428 4980; Fax: 31 (0) 53 428 0562
E-mail: [email protected]
Japan: Japanese Headquarters
Nihon Dot Hill Systems Corp., Ltd.
Tel: 81-3-3251-1690; Fax: 81-3-3251-1691
E-mail: [email protected]
For additional sales offices in the U.K., China, Sweden, Germany, France, Israel, and
Singapore, see our web site: