Contacting the technical support group – EXFO FTB -5240S/5240BP Optical Spectrum Analyzer User Manual
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Troubleshooting
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FTB-5240S/S-P/BP
Contacting the Technical Support Group
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact
EXFO at one of the following numbers. The Technical Support Group is
available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
(Eastern Time in North America).
For detailed information about technical support, and for a list of other
worldwide locations, visit the EXFO Web site at
.
If you have comments or suggestions about this user documentation, you
can send them to [email protected].
To accelerate the process, please have information such as the name and
the serial number (see the product identification label), as well as a
description of your problem, close at hand.
You may also be requested to provide software and module version
numbers. This information, as well as technical support contact
information, can be found in the About window.
Technical Support Group
400 Godin Avenue
Quebec (Quebec) G1M 2K2
CANADA
1 866 683-0155 (USA and Canada)
Tel.: 1 418 683-5498
Fax: 1 418 683-9224