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Questions, Additional resources – Diode LED REIGN Button/Full Slide Dimmer User Manual

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IG051514-1.1

1.877.817.6028

www.DiodeLED.com

INSTALLATION GUIDE

®

[email protected]

www.DiodeLED.com

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REIGN™ 12-24V BUTTON/FULL SLIDE DIMMER SWITCH

Troubleshooting

Fixture does not illuminate

• Verify the system is wired correctly & ensure polarities are correct.

• Ensure the driver and fixture have the same voltage specifiations (12V & 12V, or 24V & 24V).

Fixture illuminates, dimmer controls are

unresponsive

• Verify the following connections &ensure polarities are correct:

Driver Output is connected

to Dimmer Input; Dimmer Output is connected to LED Load. If the driver is connected to the

Dimmer Input than the dimmer controls will not function properly.

Fixture is consistently flashing or flickering

• Ensure

no more than a single dimmer is attached to each driver output.

• Verify a compatible constant voltage driver is installed.

• Ensure a compatible constant voltage dimmable fixture is installed.

Fixture is inconsistently flashing or flickering

• Verify all connections are properly secured. Ensure all accessories are properly connected.

Fixture is slowly flashing

• Ensure driver is not overloaded. An overloaded driver will cause the internal auto-reset of the

driver to trip repeatedly.

Shift in brightness of fixture array

• Verify the appropriate size wire gauge (AWG) has been installed. See the ‘Tools & Resources’

page at www.DiodeLED.com for Voltage Drop Charts.

• Ensure fixture length is not exceeding maximum run limit.

Driver is buzzing

• Verify the constant voltage driver is compatible with compatible with PWM controls. See

the driver specification sheet and check the ‘Dimmability’ specification.

Prior to troubleshooting, ensure a compatible system is installed. Verify compatible fixtures, drivers, controls and additional components were

specified correctly.

Additional Resources

Visit the online product page at www.DiodeLED.com for additional product specifications & warranty information.
• REIGN 12-24V Button Slide Dimmer Switch Specification Sheet

For full specifications.
• REIGN 12-24V Full Slide Dimmer Switch Specification Sheet

For full specifications.
• Voltage Drop Charts

Use to specify appropriate wire gauge for installation. Available at the ‘Tools & Resources’ page at www.DiodeLED.com.

QUESTIONS?

Visit www.DiodeLED.com or contact Customer Support at [email protected]

or 1.877.817.6028 Monday through Friday, 7:00am - 5:00pm PST.