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Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1784-PCMK PCMK Communication Card Installation Manual User Manual

Page 84: New product satisfaction return

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Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using its
products. At http://support.rockwellautomation.com, you can find technical manuals, a
knowledge base of FAQs, technical and application notes, sample code and links to software
service packs, and a MySupport feature that you can customize to make the best use of these
tools.

For an additional level of technical phone support for installation, configuration, and
troubleshooting, we offer TechConnect Support programs. For more information, contact your
local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com.

Installation Assistance

If you experience a problem with a hardware module within the first 24 hours of installation,
please review the information that's contained in this manual. You can also contact a special
Customer Support number for initial help in getting your module up and running.

New Product Satisfaction Return

Rockwell tests all of its products to ensure that they are fully operational when shipped from the
manufacturing facility. However, if your product is not functioning, it may need to be returned.

United States

1.440.646.3223 Monday – Friday, 8am – 5pm EST

Outside United States

Please contact your local Rockwell Automation representative for any
technical support issues.

United States

Contact your distributor. You must provide a Customer Support case number
(see phone number above to obtain one) to your distributor in order to
complete the return process.

Outside United States

Please contact your local Rockwell Automation representative for return
procedure.

Publication

1784-UM519C-EN-P - September 2006

PN 953030-08

Supersedes Publication 1784-UM519B-EN-P - October 2000

Copyright © 2006 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.