Rockwell Automation 1783-Mxxx Stratix 8000 and 8300 Ethernet Managed Switches User Manual - Manual (Page 173)

Rockwell Automation Publication 1783-UM003I-EN-P - March 2014 173
Troubleshoot the Switch Chapter 6
Reset the Switch to Factory Defaults
From the Device Manager Web interface, do the following.
1. Access the Device Manager Web interface Restart/Reset window.
2. Click Reset the Switch.
This option resets the switch, deletes the current configuration settings,
returns to the factory default settings, and then restarts the switch.
If you do not know the switch IP address, see Access Direct Managed
Mode on page 171 to access Direct Managed mode. Then go back to step 1
above.
Recover the Switch Firmware
and Restore Factory Defaults Before you can recover switch firmware, you must make sure of the following:
• You have physical access to the switch.
• At least one switch port is enabled and is not connected to a device.
You can recover the switch firmware if needed, such as in these scenarios:
• The image is corrupted, as indicated by the switch continuously trying to
restart.
• You deleted the image due to a failed firmware upgrade.
• You forget the switch password.
Recovering the switch firmware involves deleting all switch configuration settings
and returning the switch to its factory default settings. Follow these steps to
return the switch to its factory default settings.
1. Remove power from the switch.
2. Reapply power to the switch.
3. While the switch is powering up, press and hold the Express Setup button.
4. When the EIP Mod, EIP Net and Setup status indictors turn red, release
the Express Setup button.
The switch continues powering up in its factory default state.
5. Set up the switch, as described in Chapter 2, Getting Started .
6. Upgrade the firmware, as described in Troubleshoot a Firmware Upgrade .
ATTENTION: Resetting the switch deletes all customized switch settings,
including the IP address, and returns the switch to its factory default. The same
software image is retained. To manage the switch or to display the device
manager, reconfigure basic switch settings as described in
Chapter 4, Manage
the Switch via the Device Manager Web Interface and use the new IP address.
IMPORTANT Restarting the switch interrupts connectivity of your devices to the network.