Care and use manual, B. troubleshooting questions, C. good practices – Waters iKey User Manual
Page 10
10
[ CARE AND USE MANUAL ]
iKey
■
■
Don’t assume the iKey is to blame:
■
■
Investigate cause of iKey failure;
■
■
Monitor backpressure;
■
■
Examine mobile phase age, bacterial contamination, mobile phase precipitation, etc.;
■
■
Examine sample quality;
■
■
Examine injection solvent strength.
■
■
Do not prepare excessive amounts of mobile phase:
■
■
To reduce the chances of mobile phase contamination or degradation, prepare enough mobile phase to last for 3–4 days.
Alternatively, store excess bulk quantities in a refrigerated environment.
b. Troubleshooting Questions
■
■
What is the age of your 100% aqueous mobile phase?
■
■
Is the mobile phase filtered through a 0.2 µm membrane?
■
■
Was the mobile phase prepared fresh or topped off?
■
■
Is the water source of adequate quality?
■
■
When was the last time the water system was serviced or was the bottle of water unopened?
■
■
Is bacterial growth a possibility?
■
■
If a neat standard is prepared in the initial mobile phase conditions and injected, are the problems still observed?
■
■
If the sample is additionally filtered/purified (i.e., SPE, filtration, etc.) is the problem still observed?
■
■
Has the quality of the samples changed over time?
c. Good Practices
■
■
Do not operate at pressures that exceed 10000 psi (690 bar).
■
■
Do not apply electrospray potential to the emitter for an extended period of time without mobile phase flow.
■
■
Do not immerse in liquid.
■
■
Do not touch any part of the iKey other than the handle.
■
■
Do not freeze.
■
■
Flush with acetonitrile and store at room temperature when not in use.
■
■
Use the iKey sheath to protect device when not in use.
■
■
Do not bend or pull the capillary connection tubing at the ionKey source coupling.
■
■
Avoid excess voltage (>4.0 kV) which can erode emitter over time.