Email attachment won’t open – Apple iPad iOS 4.2 User Manual
Page 167
Set up your email account directly on iPad instead of syncing it from iTunes. In
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Settings, choose “Mail, Contacts, Calendars,” tap Add Account, then enter your
account information. If iPad is unable to locate your service provider’s settings when
you enter your email address, go t
up your account.
Turn iPad off, and then on again. Press and hold the Sleep/Wake button for a few
Â
seconds until a red slider appears, then drag the slider. Then press and hold the
Sleep/Wake button until the Apple logo appears.
If your iPad uses a cellular data network (iPad Wi-Fi + 3G only), turn off Wi-Fi so iPad
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Wi-Fi + 3G connects to the Internet through the cellular data network. In Settings,
choose Wi-Fi and turn off Wi-Fi.
For additional troubleshooting information, go t
still can’t send email, you can call an Apple Expert (not available in all countries). For
information, go t
Email Attachment Won’t Open
iPad may not support the attachment file type. iPad supports the following types of
email attachments:
.doc
Microsoft Word
.docx
Microsoft Word (XML)
.htm
webpage
.html
webpage
.ics
Calendar item
.key
Keynote
.numbers
Numbers
.pages
Pages
Preview, Adobe Acrobat
.ppt
Microsoft PowerPoint
.pptx
Microsoft PowerPoint (XML)
.rtf
Rich Text Format
.txt
text
.vcf
contact information
.xls
Microsoft Excel
.xlsx
Microsoft Excel (XML)
167
Appendix B
Tips and Troubleshooting