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The image is reduced on a transmission, The machine does not answer incoming calls, Fault messages will not clear – Xerox WorkCentre M165-M175-3093 User Manual

Page 191: Fax -11 fault messages will not clear -11

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Quick Reference Guide

Page 11-11

T

roubleshooting

Output does not reflect the selections made on the
Touch Screen

¾

Press Clear All between jobs.

¾

If a Save button displays on the touch screen, ensure Save is selected after
each selection.

Fax

The image is reduced on a transmission

¾

Confirm the original size of the documents. Documents may be reduced on the
available paper supply at the receiving fax machine.

The machine does not answer incoming calls

¾

Change the Automatic Answer Delay setting to 0 seconds. Refer to the Training
and Information CD (CD2) for further assistance.

The machine answers calls but does not accept
incoming data

¾

If the job contains several graphics, the machine may not have enough memory.
The machine will not answer if memory is low.

¾

Remove stored documents and jobs and wait for existing jobs to complete. This
will increase the available memory.

Fault Messages will not clear

¾

There may be occasions when a fault is cleared but the message will not clear.
Reboot your machine by powering OFF and ON using the ON/OFF switch at the
side of the machine.

CAUTION: Wait approximately 20 seconds before turning the machine back
ON. Any incomplete jobs in the queue will be lost.

CAUTION: Use only the ON/OFF switch to reboot your machine. Damage may
occur to your machine if power is removed by other means.