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Troubleshooting – Panasonic -eng User Manual

Page 114

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114

Troubleshooting

Problem

Solution

Cannot install.

The hard disk may not have enough space.

→Check its available space.

Cannot play sound files.

The computer doesn’t have a sound board. (

page 6)

The computer has no built-in speakers or is not connected to external

speakers.

DirectX has not been installed.

The volume is low.

Adjust the volume on the computer. Read your computer’s operating

instructions for details.

The screen freezes

while saving, adding, or

deleting files.

It takes a long time to save, add, or delete larger files or large numbers

of files.

→Wait for the operation to finish, then normal operation will be possible.

Cannot edit sound files.

You cannot edit sound files you have locked.

→Unlock them. (

page 46)

I attached VEd1_VM1_

Player.exe to an e-mail,

but the receiver didn’t

get it.

Some e-mail software may limit the attachment of files with the

extensions “.exe” and “.bat”

Remove the “.exe” extension from the file name before sending it, and

then have the receiver re-attach the extension before double clicking

on it. Change the display settings if the “.exe” extension cannot be

displayed. Refer to the Windows Operating System user manual for

more information.

Subfolder and or “File

list” is not displayed

properly when

converting sound files.

Internet Explorer 5.0 and earlier are not fully supported. Upgrade your

version of Internet Explorer to the latest version.

The Windows task bar

will not display when the

“Automatically hide task

bar” setting is on.

The Windows task bar may not be displayed if you set the “Automatically

hide task bar” on, when the Voice Editing display window is maximized.

Press the

button in the top right window to exit the maximized

window.

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