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Saving the real-time display, Saving the real-time display 58 – Avaya Aura NN44400-710 User Manual

Page 58

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Real-time report customization

58

NN44400-710 Contact Center Performance Management

12 November 2010

1

In the left pane, under the server that contains the display to customize, click the
Private Graphical Displays folder.

2

Select the Real-time Dashboard display.

3

Click Launch.

4

Click the X button beside the display to remove.

5

On the message box, click OK.

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Saving the real-time display

Save the Real-time Dashboard display window size and the following attributes of each
Real-time Display chart:

size and position of the window

display type

list of selected statistics

list of selected skillsets or applications

Prerequisites

Log on to Real-Time Reporting. See

Logging on to Real-Time Reporting (page 23)

.

Create a Real-time Dashboard display. See

Creating a Real-time Dashboard display

(page 56)

.

Add a display to the Real-time Dashboard. See

Adding charts to the Real-time

Dashboard (page 56)

.

Procedure steps

Step

Action

1

Close the Real-time Dashboard display window and select Yes on the Save dialog.

OR

Select Save from the File menu.

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