beautypg.com

Printing a real-time display, Deleting a private display, Printing a real-time display 28 – Avaya Aura NN44400-710 User Manual

Page 28: Deleting a private display 28

background image

Real-time Reporting

28

NN44400-710 Contact Center Performance Management

12 November 2010

Printing a real-time display

If you require a hard copy, you can print a real-time display.

Procedure steps

Step

Action

1

Log on to Real-Time Reporting.

2

In the left pane, click the server on which the real-time display is stored.

3

Navigate to the real-time display.

4

Click Print.

5

In the Print dialog box, from the Printer Name list, select the desired printer.

6

Click OK.

--End--

Deleting a private display

Delete private tabular and graphical displays.

After you delete a display, you cannot recover it.

Prerequisites

At least one private display must exist

Procedure steps

Step

Action

1

Log on to the Real-Time Reporting component.

2

In the left pane, click the server that contains the private display to delete.

3

Click the Private Tabular Displays folder to delete a private tabular display.

OR

Click the Private Graphical Displays folder to delete a private graphical display.

4

In the selected folder, click the private display to delete.

5

In the right pane, click Remove Private Display to delete a private tabular display.

OR

Click Remove Display to delete a private graphical display.

6

In the confirmation dialog box, click OK.

The system permanently deletes the display.

--End--