beautypg.com

Exporting network summary charts, Exporting network summary charts 32 – Avaya Aura NN44400-710 User Manual

Page 32

background image

Exported displays

32

NN44400-710 Contact Center Performance Management

12 November 2010

A message box appears with the name of the exported file and the export time.

For example, if you export the Agent display site summary chart for the Winnipeg site
as a .bmp file on June 29, 2000 at 2:23 p.m., the exported file name is
StandardAgent_Winnipeg_20000629_142307.bmp.

7

Click OK.

--End--

Exporting network summary charts

You can export network summary charts as a bit map or a jpeg file.

Prerequisites

Log on to Real-Time Reporting. See

Logging on to Real-Time Reporting (page 23)

.

Ensure that you have an NCC server.

Procedure steps

Step

Action

1

In the left pane, under the Network Control Center (NCC) server, open the desired
public or private network consolidated real-time display.

2

From the display, click Network Summary.

3

On the network summary chart, click Export BMP.

OR

Click Export JPG.

A message box shows the exported file name and the export time. For example, if you
export the Network Consolidated Agent Position Status Count network summary chart
as a .bmp file on June 29, 2000 at 2:23 p.m., the exported file name is
Ntwk_AgentPositionCount_20000629_142307.bmp.

4

Click OK.

--End--