Defining selection criteria, Defining selection criteria 145 – Avaya Aura NN44400-710 User Manual
Page 145
NN44400-710 Contact Center Performance Management
12 November 2010
145
Report Creation Wizard
Defining selection criteria
Define selection criteria to determine the entities to include in a report. The following
options are available when you define a Report Creation Wizard report in Historical
Reporting:
•
Define the selection criteria.
•
Schedule to print the report.
•
Schedule to send the report to a file.
•
Save the report.
•
Run the report immediately.
You define the selection criteria for Report Creation Wizard reports differently than you
do for user-defined reports.
Prerequisites
•
Import a Report Creation Wizard report to Historical Reporting. See
report to Historical Reporting (page 140)
•
Log on to Historical Reporting.
Procedure steps
Step
Action
1
In the left pane, click the server under which the Report Creation Wizard report is
stored.
2
Navigate to the Report Creation Wizard report.
3
In the Report Properties window, click Selection Criteria.
The Selection Criteria heading expands. The fields of each selected Report Creation
Wizard table appear in the fields list.
4
From the fields list, select a field.
The table name and the field data type appear in the criteria list.
5
From the criteria list, select one of the following values:
•
Is equal to: If you select Is equal to, you can filter the selected field based on only
one element. You can base the filter on a field from the tables that you include on
the report, including fields that you did not select on the report.
•
Is greater than
•
Is less than
•
Not equal to
•
Between
•
In: If you select In, you can filter the selected field based on multiple elements. You
can base the filter on a field from the tables that you include on the report, including
fields that you did not select on the report.