Sorting the order of a field or formula, Sorting the order of a field or formula 152 – Avaya Aura NN44400-710 User Manual
Page 152
Report Creation Wizard
152
NN44400-710 Contact Center Performance Management
12 November 2010
2
To sort the direction of a group, on the Sorting page, click the Groups heading.
3
To sort the direction of a field or formula, click the Fields heading.
4
Select the group, field or formula for which you want to change sort direction.
5
Select one of the following sort direction options:
•
Ascending
•
Descending
•
Original Order (for Groups) or None (for Fields)
6
Click Save.
--End--
Sorting the order of a field or formula
Use the Sorting tab in the Report Layout window to select the sort direction of field and
formula data on the report.
Prerequisites
•
Open an existing Report Creation Wizard report in Report Creation Wizard.
•
Ensure that you are familiar with the Report Layout Window.
•
Assign a sort order to the selected field or formula. See
group, field or formula (page 151)
Procedure steps
Step
Action
1
In the Report Layout window, click the Sorting tab.
2
On the Sorting page, click the Fields heading.
The heading expands to reveal selected fields and formulas for the report.
3
Click the field or formula for which you want to change the sort order.
4
Use the up and down arrows to change the sort order for the selected field or formula.
Group sorts always appear first, followed by field and formula sorts.
5
Click Save.
--End--