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Modifying custom formulas, Deleting a custom formula, Modifying custom formulas 119 – Avaya Aura NN44400-710 User Manual

Page 119: Deleting a custom formula 119

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NN44400-710 Contact Center Performance Management

12 November 2010

119

Statistics configuration

Modifying custom formulas

To update previously created custom formulas, modify custom formulas.

Procedure steps

Step

Action

1

Log on to the Configuration component.

2

On the system tree in the Configuration component, double-click the server
containing the formula to delete.

3

Select the Formulas folder.

4

In the Available Formulas column, double-click the name of the formula to edit.

5

To add a new variable, in the Formula Editor, click an operator (/,*,

−,+).

6

In the Variables list, select a new variable.

7

To delete an element from the formula, in the Formula box, select the element.

8

Press Delete.

9

Click Save.

--End--

Deleting a custom formula

Delete formulas you no longer require.

If you delete a formula that you use in a real-time display, the column in the display
appears blank.

Procedure steps

Step

Action

1

Log on to the Configuration component.

2

On the system tree, in the Configuration component, double-click the server
containing the formula to delete.

3

Select the Formulas folder.

4

In the table, select the formula to delete.

5

Press Delete.

6

In the confirmation dialog box, click Yes.

--End--