Defining the caché odbc dsn (ccms), Installing the caché jdbc driver, Defining the caché odbc dsn (ccms) 101 – Avaya Aura NN44400-710 User Manual
Page 101: Installing the caché jdbc driver 101
NN44400-710 Contact Center Performance Management
12 November 2010
101
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Defining the Caché ODBC DSN (CCMS)
To access the Contact Center Manager Server database, you must define a connection
to the server and define the Caché ODBC DSN.
Prerequisites
Make sure the Intersystems Caché port 1972 is open in the client computer firewall.
Procedure steps
Step
Action
1
From the Windows Start menu, choose Administrative Tools.
2
Launch the Data Source (ODBC) application.
3
Click the System DSN tab.
4
Click Add.
5
Select Intersystems ODBC.
6
Click Finish.
7
In Name, enter the required name of the DSN.
8
In Description, enter a description of the DSN.
9
In Host, enter the IP address or computer name of the Contact Center Manager
Server.
10
In Port, confirm the port number is 1972.
11
In Cache Namespace, enter CCMS_STAT.
12
In the User Name box, type sysadmin.
13
In the Password box, type your reporting password.
14
Click Test Connection to test the connection.
15
Click OK.
--End--
Installing the Caché JDBC Driver
Contact Center Release 6.0/6.1 also supports JDBC connectivity to the CCMS
database.
Procedure steps
Step
Action
1
Logon to the CCMS server.