HID DTC4500e User Guide - Manual (Page 80)

DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1
Page 80 April 2014
Error Message Cause Solution
# 136
Secure Guard Print
Disabled
Printing is disabled by
SecureGuard until a password is
received.
Reset the printer and retry.
If the problem persists, call for
technical assistance.
# 139
Please Remove
Ribbon
Ribbon needs to be removed. Reset the printer and retry.
If problem persists, call for
technical assistance.
# 144
EEPROM Corrupt
EEPROM Read Error EEPROM restored with factory
default values.
If changes were made in the
Advanced Setting tab in the
printer driver, click the Default
button to reset these numbers.
Reset the printer and try again. If
this problem persists, call for
technical assistance.
# 202
Encoder Not Installed You are trying to send encoding
data, but the Printer is not
configured with this Encoder
type.
iCLASS, Prox, Mifare,
SmartCard
Ensure that no encoding data is
being sent with the print job and
reprint the card.
Install an encoding module.
# 266
Calibration Failed Laminator is too cold to
calibrate.
Reboot the printer or perform a
lamination sample.
# 286
General Not used.
# 303
Job Too Large for
Multiple Copies
Job is too big. Send a smaller job.
# 306
Laminator Clean Fail Laminator clean cycle failed. Try again.
Error Message Cause Solution
# 2
Head Move Error The printhead lift has
malfunctioned.
Reset the printer and try again.
If this problem persists, call for
technical assistance.