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Appendix “c” - troubleshooting, Err 3, Err 2 – Red Lion C48C User Manual

Page 49: Err 1

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The majority of problems can be traced to improper connections or incorrect set-up parameters. Be sure all

connections are clean and tight, that the correct output board is fitted, and that the set-up parameters are correct. Also,
be sure the DIP switch settings and the User Input Plug Jumper position are correct for the particular application. For
further technical assistance, contact technical support at the numbers listed on the back cover of this instruction manual.

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APPENDIX “C” - TROUBLESHOOTING

PROBLEMS

POSSIBLE CAUSE

REMEDIES

NO DISPLAY

1. Power off.

1. Verify power.

2. Loose connection or improperly wired.

2. Check connections and wiring.

3. Brown out condition.

3. Verify power reading.

4. Bezel assembly not fully seated into rear of unit.

4. Check installation.
5. Verify Source current rating.

Err 3

DISPLAYED AT

POWER UP

Err 2

DISPLAYED AT

POWER UP

Err 1

DISPLAYED AT

POWER UP

1. Data error in programming parameters detected by processor.

1. Data error in preset, prescaler, or output time values detected by

processor.

1. Data error in count values detected by processor.

1. Press

A key.

1. Press

A key.

1. Press

A key.

2. Check signal lines for possible noise sources.

2. Check signal lines for possible noise sources.

a. Check all programming parameters.

a. Check presets, prescaler, and output time values.

2. Check signal lines for possible noise sources.

UNIT DOES NOT COUNT

1. No input signal.

1. Check sensor connections.

a. Verify power to sensor.

2. Type of input signal incorrectly selected.

2. Check DIP switch settings.

3. Count inhibited.

3. Disable count inhibit.

4. Prescaler value too small.

4. Check prescaler value.

2. Inputs improperly connected.

5. Prescaler incorrect.

4. Incorrect counting mode.

3. Electrical noise interference.

1. Input signal type incorrectly selected.

5. If powered by +12 VDC source, not enough current to drive C48.

UNIT COUNTS
INCORRECTLY

a. Check signal wire routing.

2. Check sensor input connections.

5. Verify prescaler.

4. Verify count input mode.

3. Check power source for noise.

1. Check DIP switches. Set HI/LO FRQ. switch to LO for

count speed of less than 50 Hz.