Appendix: faqs & troubleshooting, Appen, Dix: faqs & troubleshooting – Vaisala viewLinc-4.1-M211518 User Manual
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viewLinc 4.1 Administrator Guide
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Appendix: FAQs &
Troubleshooting
This section contains answers to frequently asked questions
and information for troubleshooting common problems with
viewLinc and vNet or Digi devices. It also contains some
technical details for administrators and support staff.
As an administrator, you may want to be aware of the
viewLinc services running on your Windows PC. This section
also contains information on which files are installed as part
of viewLinc.
Q: How does viewLinc work?
A: viewLinc runs as a Windows service which is launched
automatically. If and when you reboot the viewLinc Server,
this service will automatically start.
The viewLinc Enterprise Server is a service which gathers
data from devices, performs scheduled transfers, watches for
alarms, executes any associated actions, manages users,
and controls system-wide and user-specific settings.
Q: Which HMT Transmitters can I use with viewLinc 4.1?
A: Here is the list of supported 300 Series Transmitters:
HMT140, HMT331, HMT333, HMT334, HMT335, HMT338,
HMT337, DMT342. DMT344, DMT345, DMT346, DMT347,
DMT348, PTU301, PTU303, PTU307, MMT332, MMT337,
MMT338.
Q: How do I stop or turn off viewLinc?
A: Complete the following steps:
1
On your Windows PC, choose
Start | Control Panel |
Administrative Tools | Services
. (for Windows 7. This
may vary depending on your Windows version and
settings).
2
Stop all viewLinc Services: From the list of services, right
click on the service (viewLinc Enterprise Server or