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Contacting davis technical support, Phone support, E-mail support – DAVIS WeatherLink Getting Started Guide: Vantage Stations User Manual

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Contacting Davis Technical Support

The data I want to see, such as solar radiation, soil moisture, or Temp 2 does

not display. Why?

All optional sensors must be enabled in the Station Configuration dialog box
before the data will be displayed in WeatherLink. If you are not seeing data
from a sensor that is installed in your weather station, be sure check the Sta-
tion Configuration
in the Setup Menu and make sure the sensor has been
selected.

Contacting Davis Technical Support

If you have questions about the software, or encounter problems installing or
using the software, please contact Davis Technical Support. Most questions
can be answered on the phone.

Note: Sorry, we are unable to accept collect calls.

Phone Support:

(510) 732-7814 – Monday – Friday, 7:00 a.m. – 5:30 p.m. Pacific Time.
(510) 670-0589 – Technical Support Fax

E-mail Support:

[email protected] – Technical Support e-mail.
[email protected] – General e-mail.
www.davisnet.com – Davis Instruments’ website. Includes Weather support
information.