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HP Insight Management-Software User Manual

Page 126

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1) Address is being used in VCEM.

2) Address conflicts with an existing Exclusion Range.

3) Address does not fall within the defined VCEM Global Range.

To identify why the issue occurred, consider that both VC and VCEM use two MAC addresses for
each Ethernet network connection and two WWN addresses for each Fibre Channel connection.
However, only one of these addresses appears in the user interface. When checking if a server
profile is using an address, you must consider both the displayed address and the hidden address.

When considering the hidden addresses, add 1 to the addresses that are being displayed. For
example, if a profile is using two Ethernet connections with MAC addresses 00-21-5A-9B-00-00
and 00-21-5A-9B-00-02 then the hidden addresses will be 00-21-5A-9B-00-01 and
00-21-5A-9B-00-03. In this example, the profile will be using four MAC addresses from
00-21-5A-9B-00-00 to 00-21-5A-9B-00-03.

To resolve this issue:
1.

Access VCM for the VC Domain that is in Mismatch Configuration state.

2.

Verify the server profiles inside the VC Domain searching for MAC, WWN, or VSN (Virtual
Server Number) addresses that are:

Already in use by VCEM—In this case, delete the server profiles that have addresses that
are reported as in use by VCEM.

Inside an existing exclusion range in VCEM—In this case, remove the exclusion range or
adjust it so it does not contain the conflicting addresses.

Outside any range known to VCEM—In this case, create a user defined address range
that contains all the addresses in use by the profiles.

After completing these steps, perform the VC Domain resynchronization operation again.

Operation fails to perform in the VC Domain or VC Domain Group under
maintenance status

VCEM cannot perform any operations related to VC Domains in a VC Domain Group that have
the Under Maintenance icon because of any of the following:

Maintenance process has not completed by clicking Complete VC Domain Maintenance or
Cancel

Maintenance job is still running.

Maintenance job fails.

To resolve this issue:
1.

Click the VC Domains or VC Domain Groups tab.
a.

Select the VC Domain or VC Domain Group

b.

Click VC Domain Maintenance.

c.

Click Complete VC Domain Maintenance or Cancel.

2.

Verify the VC Domain Maintenance job is running. If so, wait until the job completes.

3.

Review the job error details and fix the problem with the VC Domain.
a.

To complete VC Domain Maintenance, click VC Domain Maintenance, or to revert back
to the original VC Domain configuration, click Cancel.

b.

Wait until the VC Domain Maintenance job has completed successfully. If the Cancel VC
Domain Maintenance job fails, then remove the VC Domain from the VC Domain Group.

For more information, see

“Removing a VC Domain from a VC Domain Group” (page 38)

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Troubleshooting VCEM

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