HP XP P9500 Storage User Manual
Page 212
Causes and Solutions
Problems
THP V-VOL capacity meets conditions described in
for increasing THP V-VOL capacity” (page 78)
•
Retry the operation after 10 minutes or so.
•
Ask HP Technical Support to solve the problem.
Causes:
•
Zero pages in the THP V-VOL cannot be reclaimed from Remote Web
Console because the THP V-VOL does not meet conditions for
releasing pages in a THP V-VOL.
Solutions:
•
Make sure that the THP V-VOL meets the conditions described in
“Releasing pages in a THP V-VOL” (page 160)
.
Cannot reclaim zero pages in a THP V-VOL.
Causes:
•
Pages of the THP V-VOL are not released because the process of
reclaiming zero pages was interrupted.
Solutions:
•
Make sure that the THP V-VOL meets the conditions described in
“Releasing pages in a THP V-VOL” (page 160)
.
The THP V-VOL cannot be released if the
process to reclaim zero pages in the THP
V-VOL is interrupted.
Causes:
Cannot release the Protection attribute of the
THP V-VOLs.
•
The pool is full.
•
The pool-VOL is blocked.
•
The pool-VOL that is an external volume is blocked.
Solutions:
•
Add pool-VOLs to the pool to increase the free space in the pool.
See
“Increasing pool capacity” (page 152)
•
Perform the reclaiming zero pages operation to release pages in
which zero data are stored. See
“Releasing pages in a THP V-VOL”
.
•
Contact HP Technical Support to restore the pool-VOL.
•
If the blocked pool-VOL is an external volume, verify the status of the
path blockade and the external storage system.
•
After performing above solutions, release the Protection attribute of
the THP V-VOLs using the Data Retention window of Remote Web
Console (if the Data Retention is installed). For information about
Data Retention, see the HP XP P9000 Provisioning for Open Systems
User Guide.
Causes:
•
Pool usage level exceeds the threshold.
Solutions:
SIM code such as 620XXX, 621XXX, 625000
or 626XXX was issued.
•
Add pool-VOLs to the pool to increase the free space in the pool.
See
“Increasing pool capacity” (page 152)
•
Perform the operation to reclaim zero pages in order to release pages
in which zero data are stored. See
“About releasing pages in a THP
212
Troubleshooting