5 advanced topics, 6 troubleshooting – HP Smart Update Manager User Manual
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Command-line syntax.........................................................................................................69
Command-line arguments...................................................................................................70
Command-line examples.....................................................................................................78
Return codes.....................................................................................................................79
Windows smart-component return codes...............................................................................80
Linux smart-component return codes.....................................................................................80
Linux RPM return codes.......................................................................................................81
VMware ESXi smart-component return codes.........................................................................81
Input file format and rules....................................................................................................82
File encoding....................................................................................................................83
Error reporting...................................................................................................................83
Input file parameters...........................................................................................................83
Configuring IPv6 networks.......................................................................................................96
Network ports used by HP SUM...............................................................................................96
GatherLogs............................................................................................................................98
Collecting trace directories.......................................................................................................99
Baseline troubleshooting........................................................................................................100
HP SUM lists SUSE Enterprise Linux dependencies for Red Hat Enterprise Linux systems..............100
HP SUM displays two versions of the same component when creating a custom baseline...........100
HP SUM stops responding when performing inventory on large baselines................................101
HP SUM deletes the baselines and nodes after quitting a Remote Desktop session....................101
HP SUM does not respond when editing a node with sudo....................................................101
HP SUM does not display the Deploy button on the Deploy Nodes screen...............................101
An HP-UX node displays the error Inventory failed. The pciinfo module requires manual update
on remote target..............................................................................................................101
HP SUM does not detect solid state hard drives....................................................................101
After HP SUM finishes an inventory, the inventory screen does not close..................................101
Cannot add a Windows node when running HP SUM on a Linux host....................................101
HP SUM does not display a reboot message in Guided Update.............................................101
HP SUM displays message Unable to locate the item you requested.......................................101
HP SUM stops responding when performing inventory on multiple nodes.................................101
HP SUM displays the message Unable to login or identify node as a supported device when HP
SUM cannot find a node...................................................................................................102
HP SUM displays the message Ready for deployment while HP SUM is performing inventory on
a node...........................................................................................................................102
HP SUM does not display an entire screen..........................................................................102
You can edit a node while HP SUM is deploying updates to the node.....................................102
HP SUM automatically performs inventory on a node after editing the node............................102
NIC firmware does not activate during reboot from HP SUM..................................................102
HP SUM returns an update error for HP host bus adapters H220, H221, H222, and H210.........102
HP SUM displays an inventory error on a VMware node.......................................................102
HP SUM cannot downgrade Virtual Connect from 4.10 to 4.01..............................................103
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