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HP Color LaserJet 5500 Printer series User Manual

Page 182

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Issue

Cause

Solution

The sealing tape has not
been removed from the print
cartridge.

Remove the sealing tape from
the print cartridge for the color
that is missing. See

Changing

print cartridges

.

Another print cartridge may be
low.

Check the supplies gauge on
the control panel or print a
supplies status page. See

Printer information pages

.

Inconsistent colors after
installing a print cartridge

Print cartridges may be
improperly installed.

Verify that each print cartridge
is installed properly.

Extremely light screen colors
are not being printed.

The software application may
interpret extremely light colors
as white. If so, avoid using
extremely light colors.

Extremely dark screen colors
are being printed in black.

The software application may
interpret extremely dark colors
as black. If so, avoid using
extremely dark colors.

Printed colors do not match
screen colors

The colors on the computer
screen differ from the printer
output.

In the printer driver’s Color
Control tab, select Screen
Match
.

Note

Several factors can influence

your ability to match printed
colors to those on your screen.

These factors include paper,

overhead lighting, software
applications, operating system

palettes, monitors, and video

cards and drivers.

172

Chapter 8 Problemsolving

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