HP Color LaserJet 5500 Printer series User Manual
Page 182

Issue
Cause
Solution
The sealing tape has not
been removed from the print
cartridge.
Remove the sealing tape from
the print cartridge for the color
that is missing. See
print cartridges
.
Another print cartridge may be
low.
Check the supplies gauge on
the control panel or print a
supplies status page. See
.
Inconsistent colors after
installing a print cartridge
Print cartridges may be
improperly installed.
Verify that each print cartridge
is installed properly.
Extremely light screen colors
are not being printed.
The software application may
interpret extremely light colors
as white. If so, avoid using
extremely light colors.
Extremely dark screen colors
are being printed in black.
The software application may
interpret extremely dark colors
as black. If so, avoid using
extremely dark colors.
Printed colors do not match
screen colors
The colors on the computer
screen differ from the printer
output.
In the printer driver’s Color
Control tab, select Screen
Match.
Note
Several factors can influence
your ability to match printed
colors to those on your screen.
These factors include paper,
overhead lighting, software
applications, operating system
palettes, monitors, and video
cards and drivers.
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Chapter 8 Problemsolving
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