HP Color LaserJet 5500 Printer series User Manual

Page 177

Issue

Cause

Solution

The printer Ready indicator light
is not lit.

Press

AUSE

ESUME

to return

the printer to the Ready state.

The top cover is not closed
properly.

Close the top cover firmly.

The Data indicator light is
flashing.

The printer is probably still
receiving data. Wait for the Data
indicator to stop flashing.

REPLACE
CARTRIDGE appears on
the printer display.

Replace the print cartridge
specified on the printer display.

A printer message other than
Ready appears on the printer
control panel.

See

messages

The parallel port may have a
DOS timeout error.

Add a MODE command to
the AUTOEXEC.BAT file. See
the DOS manual for additional
information.

The PS (PostScript Emulation)
personality is not selected.

Select PS or AUTO for
the printer language. See

panel configuration settings

The correct driver is not selected
in the software application or
printer driver.

Select the driver for PostScript
Emulation for this printer in the
software application or printer
driver.

The printer is not properly
configured.

See

panel configuration settings

The computer port is not
configured or is not working
properly.

Run another peripheral
connected to this port to
verify that the port is working
properly.

Printer is on, but nothing prints

The printer has not been
correctly named for the network
or for a Macintosh.

Use the appropriate utility to
name the printer on the network.
For Macintosh, name the printer
from within the Chooser menu.

EN_WW

Printer response problems

167