HP Color LaserJet 5500 Printer series User Manual
Page 143
Control panel message
Description
Recommended action
40 BAD SERIAL
TRANSMISSION
To continue
press
A serial data error (parity, framing, or
line overrun) has occurred while the
printer was receiving data.
1.
Press
to continue printing.
Note
A loss of data will occur.
2.
If the message persists, contact
HP Support.
40 EIO X BAD
TRANSMISSION
To continue
press
A connection with the card in EIO
slot X has been abnormally broken.
1.
Press
to continue printing.
Note
A loss of data will occur.
2.
If the message persists, contact
HP Support.
41.3 UNEXPECTED
SIZE IN TRAY X
For help press
alternates with
LOAD TRAY X:
For help press
Paper is loaded which is longer or
shorter in the feed direction than the
size configured for the tray.
1.
Load the paper as instructed.
2.
If the incorrect size was selected, cancel
the job or press
for help.
3.
Press
and
to step through the
instructions.
4.
To exit help, press .
41.5 UNEXPECTED
TYPE IN TRAY X
For help press
alternates with
LOAD TRAY X:
For help press
The printer senses a different paper
type in the paper path than what is
configured in the tray.
1.
Load the paper as instructed.
2.
If the incorrect type was selected, cancel
the job or press
for help.
3.
Press
and
to step through the
instructions.
4.
If you are trying to print transparencies
and the output was printed like paper,
the OHT sensor might be dirty. For OHT
sensor cleaning instructions, see
cleaning
.
5.
To exit help, press .
41.X
PRINTER ERROR
For help press
alternates with
41.X
PRINTER ERROR
To continue
press
A printer error has occurred.
1.
Press
to continue or press
for more
information.
2.
If the message persists after exiting help,
turn the printer off and then back on.
3.
If the message still persists, contact
HP Support.
49.XXXX
PRINTER ERROR
To continue
turn off then on
A critical firmware error has occurred.
1.
Turn the printer off and then back on.
2.
If the message persists, contact
HP Support.
EN_WW
Control panel messages
133