HP Color LaserJet 5500 Printer series - Manual (Page 141)

Control panel message Description Recommended action
13.XX.YY JAM IN
PAPER PATH
For help press There is a jam in the paper path. 1. Press for detailed information about
clearing the jam.
2. Press and to step through the
instructions.
3. To exit help, press .
4. If the message persists after clearing
all pages and exiting Help, contact
HP Support.
Note
If JAM RECOVERY=OFF some pages will not
be reprinted. Re-send the missing pages.
13.XX.YY JAM IN
TRAY 1
For help press A page is jammed in the
multi-purpose tray. 1. Press for detailed information about
clearing the jam.
2. Press and to step through the
instructions.
3. To exit help, press .
4. If the message persists after clearing
all pages and exiting Help, contact
HP Support.
Note
If JAM RECOVERY=OFF some pages will not
be reprinted. Re-send the missing pages.
13.XX.YY JAM IN
TRAY X
For help press A page is jammed in Tray X. 1. Press for detailed information about
clearing the jam.
2. Press and to step through the
instructions.
3. To exit help, press .
4. If the message persists after clearing
all pages and exiting Help, contact
HP Support.
Note
If JAM RECOVERY=OFF some pages will not
be reprinted. Re-send the missing pages.
EN_WW Control panel messages 131