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HP Color LaserJet 5500 Printer series User Manual

Page 144

background image

Control panel message

Description

Recommended action

50.X FUSER ERROR
For help press

A fuser error has occurred.

1.

Turn the printer off and then back on.

2.

If the message persists, contact
HP Support.

51.X
PRINTER ERROR
For help press
alternates with
51.X
PRINTER ERROR
To continue
turn off then on

A printer error has occurred.

1.

Press

to continue.

2.

Turn the printer off and then back on.

3.

If the message persists, contact
HP Support.

52.X
PRINTER ERROR
For help press
alternates with
52.X
PRINTER ERROR
To continue
turn off then on

A printer error has occurred.

1.

Press

to continue.

2.

Turn the printer off and then back on.

3.

If the message persists, contact
HP Support.

53.X0.ZZ
PRINTER ERROR
To continue
turn off then on

An error has occurred in the onboard
RAM.

1.

Press

to continue.

2.

Turn the printer off and then back on.

3.

If the message persists, contact
HP Support.

53.XY.ZZ
PRINTER ERROR
To continue
CANCEL JOB

An error occurred in some memory
of the printer.
Values of X, Y, and ZZ are:

X DIMM Type

1 RAM

Y Device Location

1 DIMM Slot 1
2 DIMM Slot 2
3 DIMM Slot 3
4 DIMM Slot 4

ZZ Error Number

0 Unsupported memory
1 Unrecognized memory
2 Unsupported memory size
3 Failed RAM test
4 Exceeded maximum RAM size
5 Invalid DIMM speed

1.

Press

C

ANCEL

J

OB

.

2.

If the problem persists, contact HP support.

134

Chapter 8 Problemsolving

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