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HP Color LaserJet 5500 Printer series User Manual

Page 150

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Issue

Cause

Solution

Printer supply items have
reached the end of their useful
life.

Check the printer control panel
for messages prompting you
to replace supplies, or print a
supplies status page to verify the
remaining life of the supplies.
See

Replacing supplies

for

more information.

Common causes of paper jams
(continued)

Paper was not stored correctly.

Replace the print paper. Paper
should be stored in the original
packaging in a controlled
environment.

1

If the printer still continues to jam, contact HP Customer Support or your authorized HP service

provider. For more information, see

http://www.hp.com/support/lj5500

.

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Chapter 8 Problemsolving

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