HP Color LaserJet 5500 Printer series - Manual (Page 165)

3. Grasp the green handles on the transfer unit and pull down.
CAUTION Do not place anything on the transfer unit while it is open. If the transfer unit
is damaged, print quality problems may result.
4. Grasp the paper by both corners and pull up.
5. Inspect the paper path to ensure that it is clear.
Note If the paper tears, make sure that all paper fragments are removed from
the paper path before resuming printing.
6. Close the transfer unit and front cover.
EN_WW Clearing paper jams 155