HP Color LaserJet 5500 Printer series - Manual (Page 146)

Control panel message Description Recommended action
68.X PERMANENT
STORAGE ERROR
For help press
alternates with
68.X PERMANENT
STORAGE ERROR
To continue
press One or more printer settings saved
in the non-volatile storage device
is invalid and has been reset to
its factory default. Pressing the
button should clear the message.
Printing can continue, but there may
be unexpected behavior. 1. Press to continue.
2. Turn the printer off and then back on.
3. If the message persists, contact
HP Support.
68.X PERMANENT
STORAGE FULL
For help press
alternates with
68.X PERMANENT
STORAGE FULL
To continue
press A non-volatile storage device is full.
Pressing the
button should clear
the message. Printing can continue,
but there may be unexpected
behavior.
X Description
0 for onboard NVRAM
1 for removable disk (flash or hard)
1. Press to continue.
2. For 68.0 errors, turn the printer off and
then back on.
3. If a 68.0 error persists, contact HP Support.
4. For 68.1 errors, use the HP Web Jetadmin
software to delete files from the disk drive.
5. For 68.1 errors that persist, contact
HP Support.
68.X PERMANENT
STORAGE WRITE FAIL
To continue
press A non-volatile storage device is full.
Pressing the
button should clear
the message. Printing can continue,
but there may be unexpected
behavior.
X Description
0 for onboard NVRAM
1 for removable disk (flash or hard)
1. Press to continue.
2. Turn the printer off and then back on.
3. If the problem persists, contact
HP Support.
79.XXXX
PRINTER ERROR
To continue
turn off then on A critical hardware error has
occurred. 1. Turn the printer off and then back on.
2. If the problem persists, contact
HP Support.
8X.YYYY
EIO ERROR The EIO accessory card in slot X has
encountered a critical error. 1. Turn the printer off and then back on.
2. If the problem persists, contact
HP Support.
136 Chapter 8 Problemsolving EN_WW