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HP NonStop G-Series User Manual

Page 65

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Troubleshooting OVNM 65

A Green icon next to the node name in the window indicates that the connection is established with the remote

HP NonStop Elink. In case the remote HP NonStop Elink is not up, the icon will be seen in Red.

If connection is Green, verify that the Operations Manager environment is running and that the Operations

Manager Console can receive messages other than NonStop Server Events.

From the command prompt, execute the following opcmsg command. This will test Operations Manager

without using the OVNM infrastructure.
C:\ opcmsg a=OVNM o=o msg_text=hello

If no messages appear in the Operations Manager Message Browser, then the problem is with the

Operations Manager environment.

Make sure that the Operations Manager Agent is running on the Management Server. From the

command prompt execute the following opcagent command.

C:\opcagt –status

Verify that all reported Operations Manager agent components are running.

Verify that OVNM Node name and policies are deployed on Management Server.

C:\ opcmsg a=OVNM o=o msg_text=hello -option SERVICEID=NSSAPP:OVNM

node= s=CRITICAL

Where, is the name of the HP NonStop node without “\”.
If no messages appear in the Operations Manager Message Browser, the problem is either with the

NonStop Node name or the OVNM Policies have not been deployed in Operations Manager.

Verify that the OVNM NonStop Server components are up and running by obtaining status of OVNM

components on the NonStop Server using the Host Management Client Status button.
Verify that the OVNM Components (including the Collectors and Distributors) are up and running by

scrolling through the Host Response log. Also, check the status of the EMON process.

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