HP Designjet 700 Printer series User Manual
Page 10
viii
Company confidential. Postillo/755CM User’s Guide Final Freeze Status: Frozen
This is the cyan on page viii (seq: 8)
This is the black on page viii (seq: 8)
9 Troubleshooting
Using the Documentation to Help Solve Problems
9-2
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Locating the Source of the Problem
9-3
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Solving Media-Handling Problems
9-4
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If the Front Panel Keeps Indicating that Media is
Misaligned or Mispositioned.
9-4
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If Media Crumples When You Load it
9-5
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If Prints Do Not Feed Out Properly From the Printer
9-5
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If The Automatic Cutter Does Not Cut Immediately
When a Print Has Finished
9-5
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If the Automatic Cutter Does Not Work
9-6
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If Prints Fall on the Floor After Being Cut
9-6
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If a Sheet Is Ejected When You Switch On the Printer
9-6
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If Prints Do Not Stack Properly in the Bin
9-6
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Solving Print Cartridge Problems
9-7
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If the Access Cartridges Key Does Not Work
9-7
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If the Printer Runs the Cartridge-Alignment Routine Unexpectedly
9-7
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If Brand New Cartridges Have Problems
9-7
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Clearing a Media Jam
9-8
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Solving Communication Problems
9-9
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If There is a Problem Communicating between Your Computer
and the Printer
9-9
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Problems with Image Position or Content
9-10
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If the Print Is Completely Blank
9-10
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If the Output Contains Only a Partial Print
9-11
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If the Image Is Clipped
9-12
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If a Long-Axis Print Is Clipped
9-12
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Entire Image Is in One Quadrant of the Correct Printing Area
9-13
. . . . .
If the Image Is Unexpectedly Rotated
9-13
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If the Print Is a Mirror Image of Your Drawing
9-13
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If the Print Is Inaccurate
9-13
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If the Print Is Distorted or Unintelligible
9-14
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If One Image Overlays Another on the Same Sheet
9-14
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If Pen Settings Seem To Have No Effect
9-14
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If the Printer Produces a Black and White Print When You
Expected a Color Print
9-14
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If a Gray Box Appears Where an Image Should Be
9-15
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If the Printer Has Printed a Different Print Than the One You
Were Expecting
9-15
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If the Quality Of A Color Print Is Not as Sharp as You Were Expecting
9-15
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