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HP StorageWorks MSL6000 Tape Library User Manual

Page 114

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Troubleshooting

114

3033

Chassis S/N did not scan
(A valid serial number bar code label

could not be read.)

Press the Enter button to clear the

message.

Contact support.

3034

Chassis S/N save operation failed
(The serial number scanned from the bar

code label could not be saved to

non-volatile memory.)

Press the Enter button to clear the

message.

Contact support.

3035

Drive Unload Prevented
(The drive prevented media removal

barcode on cartridge in drive could not

be read.)

Remove the cartridge from the library via

the Move Media using the LCD touch

display.

• Inspect/replace the barcode label if

necessary.

3040

Motor Firmware Error
(The loader task detected an unexpected

status and could not recover.)

Press the Enter button to reboot.

Turn off power to the library and inspect

connectors and cables.

3041

Loader Received Invalid Command
(The loader task received an unexpected

command and could not recover.)

Press the Enter button to reboot.

Turn off power to the library and inspect

connectors and cables.

3042

Motor Firmware Error
(The loader task detected an unexpected

status and could not recover.)

Press the Enter button to reboot.

Turn off power to the library and inspect

connectors and cables.

3050

Missing Magazine
(In diag, no magazine installed for diag

to run.)

Press the Enter button to clear the

message.

Insert magazine.

Invalid user initiated operation. Set

parameters correctly and try again.

3051

No Cartridges In Library
(No cartridge available for diag to run.)

Press the Enter button to clear the

message.

Insert cartridge.

Invalid user initiated operation. Set

parameters correctly and try again.

3052

Too Many Cartridges
(Unable to run cartridge or drive cycle

because loader is full with cartridges.)

Press the Enter button to clear the

message.

Remove a tape from the library.

Invalid user initiated operation. Set

parameters correctly and try again.

Table 10

Fault Symptom Codes (continued)

FSC

Message

ERP