Accessory lights – HP LaserJet 4300 Printer series User Manual
Page 124
122 4 Problem solving
ENWW
Understanding accessory lights for the stacker and stapler/stacker
The following table lists accessory (such as the stacker or stapler/stacker) errors reported by the
accessory lights and on the printer control panel display.
Accessory lights
Light
Explanation and solution
Solid green
The accessory is receiving power and is ready.
The stapler is low on staples.
STAPLER LOW ON STAPLES
appears on the
printer control panel display. (See
.)
The number of pages in the job exceeds the 15-page limit for stapling.
TOO
MANY PAGES IN JOB TO STAPLE
appears on the printer control panel
display. (See
“TOO MANY PAGES IN JOB TO STAPLE” on page 119
.)
The job contains different paper sizes.
DIFFERENT PAPER SIZES IN JOB
appears on the printer control panel display. (See
Solid amber
The accessory is experiencing a hardware malfunction.
66.XY.ZZ OUTPUT
DEVICE FAILURE
appears on the printer control panel display. (See
“66.XY.ZZ OUTPUT DEVICE FAILURE” on page 113
.)
Blinking amber
The accessory has a staple jam.
13.XX.YY JAM IN STAPLER
appears on the
printer control panel display. (See
.)
The accessory has a paper jam, or a sheet needs to be removed from the
unit, even if the sheet is not jammed.
13.XX.YY JAM IN OUTPUT DEVICE
appears on the printer control panel display. (See
.)
The bin is full.
OPTIONAL BIN 1 FULL
appears on the printer control panel
display. (See
“OPTIONAL BIN 1 FULL” on page 118
The stapler is out of staples.
STAPLER OUT OF STAPLES
appears on the
printer control panel display. (See
.)
The bin is in the up position.
LOWER THE OPTIONAL BIN
appears on the
printer control panel display. (See
.)
The jam-access door is open.
OUTPUT PAPER PATH OPEN
appears on the
printer control panel display. (See
.)
The stapler unit is open.
OUTPUT PAPER PATH OPEN
appears on the printer
“OUTPUT PAPER PATH OPEN” on page 118
Off
The printer might be in PowerSave mode. Press any button on the printer
control panel.
The accessory is not receiving power. Turn the printer power off. Check
that the accessory is properly seated on and connected to the printer,
without any gaps between the printer and the accessory. Turn the printer
power on.
The accessory might have been disconnected and reconnected while the
printer power was on.
66.00.15 EXTERNAL DEVICE FAILURE
appears on the
printer control panel display. (See
The job might have stalled between the printer and the accessory.
PROCESSING JOB
appears on the printer control panel display. (See
.) Turn the printer power off, and then
turn the printer power on.