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HP LaserJet 4300 Printer series User Manual

Page 113

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ENWW

Understanding printer messages 111

22 PARALLEL I/O
BUFFER OVERFLOW

For help press

alternates with

To continue press

Too much data was sent to the parallel port.

1.

Check for a loose cable connection and be sure to use a high-quality cable. (See

“Ordering

information” on page 17

.) Some non-HP parallel cables might be missing pin connections or

might otherwise not conform to the IEEE-1284 specification.

2.

This error can occur if the driver you are using is not IEEE-1284 compliant. For best results,
use an HP driver that came with the printer. (See

“Printer drivers” on page 29

.)

3.

Press

S

ELECT

(

) to clear the error message. (The job will not be printed.)

40 EIO [X] BAD
TRANSMISSION

To continue press

The connection has been broken between the printer and the EIO card in the specified slot [

X

].

(Data loss might occur in this situation.)

Press

S

ELECT

(

) to clear the error message and continue printing.

41.X PRINTER ERROR

For help press

alternates with

To continue press

A temporary printing error occurred.

1.

Press

S

ELECT

(

). The page containing the error automatically reprints if jam recovery is

enabled.

2.

If the error does not clear, turn the printer power off, and then turn the printer power on.

41.3 UNEXPECTED
SIZE IN TRAY [XX]

For help press

alternates with

LOAD TRAY [XX]:
[TYPE] [SIZE]
For help press

The printer detected a paper size different than what it was expecting. This is typically caused if
two or more sheets stick together in the printer or if the tray is not properly adjusted.

1.

Reload the tray with the correct paper size.

2.

If you are printing from tray 1, verify that the correct paper size is selected at the printer
control panel. (See

“Paper Handling menu” on page 154

.)

3.

If you are printing from any tray except tray 1, verify that the three paper size adjustments
on the tray have been made correctly. See the description of adjustments in

“Loading tray 2

or an optional 500-sheet tray” on page 43

and

“Loading an optional 1,500-sheet tray” on

page 45

.

4.

After performing the actions above, press

S

ELECT

(

). The page containing the error will

automatically be reprinted if jam recovery is enabled. (Or, you might want to press

C

ANCEL

J

OB

to clear the job from the printer memory.)

49.XXXX PRINTER ERROR

To continue turn off then
on

A critical firmware error has occurred.

1.

Press

S

ELECT

(

). The page containing the error automatically reprints if jam recovery is

enabled.

2.

If the error does not clear, turn the printer power off, then turn the printer power on.

50.X FUSER ERROR

For help press

A fuser error has occurred.

1.

Turn the printer power off, and then turn the printer power on.

2.

If the message persists, contact HP Customer Support. (See

“Getting support” on

page 144

.)

50.5 FUSER ERROR

For help press

The printer detected that the wrong fuser is installed.

1.

If this error occurred immediately after installing a maintenance kit, verify that the correct kit
was installed. (See

“Part numbers” on page 18

.)

2.

If the message persists, contact HP Customer Support. (See

“Getting support” on

page 144

.)

51.XX

or

52.XX PRINTER ERROR

For help press

alternates with

To continue turn off then
on

A temporary printing error occurred.

1.

Turn the printer power off, and then turn the printer power on.

2.

If the message persists, contact HP Customer Support. (See

“Getting support” on

page 144

.)

Message

Explanation or recommended action